Responsible gambling

As a responsible gaming destination, Cascades Casino Delta prioritizes player well-being through comprehensive support services and accessible tools. If you or someone you know struggles with problem gambling, please reach out to our trained staff for assistance.

Our property is committed to promoting healthy gaming habits by offering various resources:

• Deposit Limits: Set daily/weekly/monthly limits (CAD $50 minimum) via Encore Rewards account
• Loss Limits: Configure max loss thresholds per session/day/week
• Time-Outs: Temporary self-exclusion for 24 hours, 7 days, 30 days, or 6 months
• Self-Exclusion: Permanent or multi-year ban (1-5 years) via Voluntary Self-Exclusion Program (VSEP)
• Reality Checks: On-screen session time reminders every 60 minutes on electronic gaming
• Activity Statements: Monthly play summaries mailed or emailed to members

We recommend seeking help if:

You feel the need to gamble with more money than you can afford.

You have tried to cut down or control your gambling but find it difficult.

Your relationships are being affected by your gambling.

You've experienced physical and emotional harm due to gambling.

In case of an emergency, please call our 24/7 hotline at (phone number).

We're also proud supporters of:

Problem Gambling Help Line: (free, confidential, available 24/7)

Responsible Gambling CouncilBC Responsible & Problem Gambling Program

Gamblers Anonymous BC

If you or someone you know needs support with responsible gaming practices, feel free to ask our staff. They will be happy to assist and direct you towards helpful resources.

Self-Assessment Tools

We have a variety of tools available on site for anyone interested in monitoring their gambling habits:

Take control: A self-assessment questionnaireBalance: An online tool that provides insights into your gaming behaviors

By acknowledging the importance of responsible gaming, we can all help create a safer and more enjoyable experience.